SPE proudly provides customer service with extended hours of operation. Agents can be reached by phone Sunday 1800 CST thru Friday 1700 CST.
Dial +1.800.456.6863 or +1.972.952.9393 Monday - Friday 0730 to 1700 CST (GMT -5). Sunday and after 1700 CST, select menu option #4 to automatically transfer to our customer service centre in our Kuala Lumpur office, or dial direct +60.3.2182.3152 Monday - Friday 0830 to 1730 (GMT +8).
Customer service support includes technical support for online products and services, login and website assistance, order processing and pricing information, membership and dues processing, and all other general inquiries.
222 Palisades Creek Drive
Richardson, Texas 75080
Hours: 0730 to 1700 CST (GMT–5), Mon-Fri
Tel. +1.800.456.6863 (Toll-free in the US and Canada)
PO Box 833836
Richardson, Texas 75083-3836
DHL/FedEx/Bulk Deliveries and Warehouse:
2552 Summit Avenue, Suite 406
Plano, Texas 75074
Asia Pacific Office
Level 35, The Gardens South Tower
Mid Valley City, Lingkaran Syed Putra
59200 Kuala Lumpur, Malaysia
Hours: 0830 to 1730 (GMT+8), Mon-Fri
Eau Claire Place II
900 521 – 3rd Avenue S.W.
Calgary, AB T2P 3T3 Canada
Hours: 0830 to 1630 CST (GMT–6), Mon-Fri
10777 Westheimer Rd., Suite 1075
Houston, TX 77042-3455 USA
Hours: 0830 to 1700 CST (GMT–5), Mon-Fri
Tel. +1.877.750.2773 (877.750.2SPE) (Toll-free in the USA and Canada)
Middle East, North Africa, and South Asia
Office 3101/02, 31st Floor
Fortune Tower, JLT
P. O. Box 215959
Hours: 0800 to 1700 (GMT+4), Sun-Thurs
Perunovskiy pereulok 3 Bld. 2
Moscow, Russia, 127055
Hours: 0900 to 1700 (GMT+4), Mon-Fri
ALERT: It has come to our attention that criminals are using SPE's corporate name in an attempt to commit fraud on the public. In each case, an individual receives a fraudulent check with SPE's name as the payer, along with a San Francisco address. The individual is then asked to deposit the check, and forward funds to another person.
SPE is in no way involved in this fraud scheme. We have contacted our bank, and notified the proper authorities. If you receive an unexpected check from The Society of Petroleum Engineers, Inc. and are asked to in turn send money to someone else, contact Cheryl Finnerty at 972-952-9424.