Contact Us

Customer Service

SPE proudly provides customer service with extended hours of operation. Agents can be reached by phone Sunday 1800 CST thru Friday 1700 CST.

Dial +1.800.456.6863 or +1.972.952.9393 Monday - Friday 0730 to 1700 CST (GMT -5). Sunday and after 1700 CST, select menu option #4 to automatically transfer to our customer service centre in our Kuala Lumpur office, or dial direct +60.3.2182.3152 Monday - Friday 0830 to 1730 (GMT +8).

Customer service support includes technical support for online products and services, login and website assistance, order processing and pricing information, membership and dues processing, and all other general inquiries.

Americas Office

Physical Address:
222 Palisades Creek Drive
Richardson, Texas 75080

Hours:  0730 to 1700 CST (GMT–5), Mon-Fri
Tel. +1.972.952.9393
Tel. +1.800.456.6863 (Toll-free in the US and Canada)
Fax: +1.972.952.9435


Mailing Address:
PO Box 833836
Richardson, Texas 75083-3836

DHL/FedEx/Bulk Deliveries and Warehouse:
2552 Summit Avenue, Suite 406
Plano, Texas 75074

Asia Pacific Office

Level 35, The Gardens South Tower
Mid Valley City, Lingkaran Syed Putra
59200 Kuala Lumpur, Malaysia

Hours:  0830 to 1730 (GMT+8), Mon-Fri
Tel. +60.3.2182.3000
Fax: +60.3.2182.3030

Canada Office

Eau Claire Place II
900 521 – 3rd Avenue S.W.
Calgary, AB T2P 3T3 Canada

Hours:  0830 to 1630 CST (GMT–6), Mon-Fri
Tel. +1.403.930.5454
Fax: +1.403.930.5470

Europe, Russia, Caspian and Sub-Saharan Africa Office

First Floor, Threeways House
40/44 Clipstone Street
London W1W 5DW UK

Hours:  0900 to 1700 (GMT+1), Mon-Fri
Tel. +44.20.7299.3300
Fax: +44.20.7299.3309

Houston Office

10777 Westheimer Rd., Suite 1075
Houston, TX 77042-3455 USA

Hours: 0830 to 1700 CST (GMT–5), Mon-Fri
Tel. +1.713.779.9595
Tel. +1.877.750.2773 (877.750.2SPE) (Toll-free in the USA and Canada)
Fax: +1.713.779.4216

Middle East, North Africa, and South Asia

Office 3101/02, 31st Floor
Fortune Tower, JLT
P. O. Box 215959
Dubai, UAE

Hours: 0800 to 1700 (GMT+4), Sun-Thurs
Tel. +971.4.457.5800
Fax: +971.4.457.3164

Moscow Office

Perunovskiy pereulok 3 Bld. 2
Moscow, Russia, 127055

Hours: 0900 to 1700 (GMT+4), Mon-Fri
Tel. +7.495.2680454