The effectiveness of TQM as a system ensuring a high level of quality of services provided is confirmed by its use by a higher number of companies. Increased and enhanced competitiveness seems to encourage not only the efforts of innovation, but also the procedures for higher quality.
TQM is based on optimisation of quality by adopting an approach to quality management to achieve a broad mobilisation and involvement of the entire company to deliver a perfect quality. It is based on participation of all employees of the company to gear towards total customer satisfaction that prefers
product or service that offers the best performance, cost-effectiveness, and good results for the company. Dr. W. Edwards Deming based (year 1950) the implementation of TQM in the entire organization on the following steps “PDCA”: Plan, Do, Check, Act.
The aim of this workshop is to illustrate TQM “PDCA”, strategies and tools as techniques to lead the company into a competitive business position both in local and international markets and to discuss the challenges that oilfield companies face while implementing those technique.
Two (2) days of informal discussions prompted by selected keynote presentations and discussions. Workshops maximize the exchange of ideas among attendees and presenters through brief technical presentations followed by extended Q&A periods. Focused topics attract an informed audience eager to discuss issues critical to advancing both technology and best practices. The majority of the presentations are in the form of case studies, highlighting engineering achievements and lessons learnt. In order to stimulate frank discussion, no proceedings are published and the press is not invited to attend.
Registrations will be accepted on a first-come, first-serve basis. The Steering Committee encourages attendance from those who can contribute to the workshop most effectively either in discussions or with posters. A mix of attendees in terms of geographic origin, companies, and disciplines will be encouraged.
In keeping with workshop objectives and the SPE mission, commercialism in posters or presentations will not be permitted. Company logos must be limited to the title slide and used only to indicate the affiliation of the presenter and others involved in the work.
All attendees will receive an attendance certificate attesting to their participation in the workshop. This certificate will be provided in exchange for a completed Workshop Questionnaire.
Attendees at this workshop qualify for SPE Continuing Education Units (CEU) at the rate of 0.1 CEU per hour of the workshop.