SPE logo

SPE Total Quality Management and Its Impact on Performance Excellence for the Oil and Gas Industry

8 – 9 September 2014

Abu Dhabi, UAE

About this Workshop


The effectiveness of TQM as a system ensuring a high level of quality of services provided is confirmed by its use by a higher number of companies. Increased and enhanced competitiveness seems to encourage not only the efforts of innovation, but also the procedures for higher quality.

TQM is based on optimisation of quality by adopting an approach to quality management to achieve a broad mobilisation and involvement of the entire company to deliver a perfect quality. It is based on participation of all employees of the company to gear towards total customer satisfaction that prefers
product or service that offers the best performance, cost-effectiveness, and good results for the company. Dr. W. Edwards Deming based (year 1950) the implementation of TQM in the entire organization on the following steps “PDCA”: Plan, Do, Check, Act.

The aim of this workshop is to illustrate TQM “PDCA”, strategies and tools as techniques to lead the company into a competitive business position both in local and international markets and to discuss the challenges that oilfield companies face while implementing those technique.


Workshop Guidelines


Two (2) days of informal discussions prompted by selected keynote presentations and discussions. Workshops maximize the exchange of ideas among attendees and presenters through brief technical presentations followed by extended Q&A periods. Focused topics attract an informed audience eager to discuss issues critical to advancing both technology and best practices. The majority of the presentations are in the form of case studies, highlighting engineering achievements and lessons learnt. In order to stimulate frank discussion, no proceedings are published and the press is not invited to attend.


  • Proceedings will not be published; therefore, formal papers and hand-outs are not expected from speakers.
  • Work in progress, new ideas, and interesting projects are sought.
  • Professionally-prepared visual aids are not required; handwritten view graphs are entirely acceptable.
  • Note-taking by participants is encouraged.


Registrations will be accepted on a first-come, first-serve basis. The Steering Committee encourages attendance from those who can contribute to the workshop most effectively either in discussions or with posters. A mix of attendees in terms of geographic origin, companies, and disciplines will be encouraged.

Workshop Deliverables

  • The Steering Committee will appoint a “scribe” to record the discussions and to produce the full workshop report for SPE.
  • This report will be circulated to all attendees as the workshop deliverable within 4–6 weeks following the workshop. The copyright of the report is with SPE.
  • PowerPoint presentation materials will be posted on a specific SPE URL address after the workshop. Provision of the materials by the speakers will signify their permission for SPE to do so.


In keeping with workshop objectives and the SPE mission, commercialism in posters or presentations will not be permitted. Company logos must be limited to the title slide and used only to indicate the affiliation of the presenter and others involved in the work.

Attendance Certificate

All attendees will receive an attendance certificate attesting to their participation in the workshop. This certificate will be provided in exchange for a completed Workshop Questionnaire.

Continuing Education Units

Attendees at this workshop qualify for SPE Continuing Education Units (CEU) at the rate of 0.1 CEU per hour of the workshop.