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Getting to Grips with Human Factors in Drilling Operations

1–3 October 2014

London, United Kingdom | Park Plaza Victoria Hotel

Technical Agenda

Wednesday, 1 October, 0900–1245

Session 1: Why are Human Factors so Important?

Session Manager: John Thorogood,  Drilling Global Consultant LLP

The session will comprise a combination of presentations and facilitated discussion.  The purpose is to introduce delegates to the scope of human factors issues involved in successful drilling operations: both the flexibility and adaptability that human decision making and performance brings to managing uncertain, dynamic situations, as well as factors that can lead to loss of human reliability. By describing some of the underlying psychological challenges and the non-technical skills that can mitigate them, the session will provide the basic foundations for the remainder of the workshop and a common frame of reference of the issues that need to be managed.


Session 2: Seeing Human Factors in Drilling Operations

Session Manager: Kristina Lauche, Radboud University Nijmegen

The session applies the concepts of human factors developed in Session 1 to a practical case. An introduction into incident investigation illustrates how human factors can affect drilling operations. Participants will then be working in groups to think through how a potentially critical drilling situation might deteriorate into a disaster, and how such a disaster could be averted through proactive consideration of human factors.

Thursday, 2 October, 0900–1230

Session 3: Operationalising Human Factors in Drilling

Session Manager: Erlend Engum, NOV; Raphael Waxin, Total

This session will provide examples of how human factors are presently being operationalised within the drilling sector and how these will impact future operations. The first part will examine, from the driller’s perspective, how control systems, control stations and HMI seen on the latest offshore rigs. The presentation discusses examples of advanced functionality and how it changes the demands of the operator. Participants will be asked to consider how these developments might impact the next generation workforce. The presentation will describe how drilling operations people are trained with regard to blowout prevention, human and organisational factors as well as the protocols promoted in the operational chain of command. Participants will be invited to go through a table top exercise reflecting current training practice. Finally, the challenge of making crew resource management come alive in a proactive way in routine operations will be discussed. Participants will be invited to consider how this might be achieved in practice and implications for training programmes.


Session 4: Training and Assessing the Non-Technical Skills

Session Managers: Lars Bagger Hviid, Maersk Drilling; Margaret Crichton, People Factor Consultants Ltd

This session will focus on identifying human factors skills that are significant in well control situations, outlining methods of training and human factors performance assessment, as well as highlighting the inherent qualities and possibilities of low-resolution training paradigms. The aim of the session is to give participants an insight into both high- and low-tech training paradigms, an appreciation of the challenges associated with the assessment of human factors skills, and finally to give participants a practical/hands-on experience with low-tech training tools. In order to achieve the objective of the session, participants will be subjected to a combination of presentations, facilitated discussions, and the possibility of audience participation.

Friday, 3 October, 0900–1200

Session 5: Taking Human Factors Into the Mainstream of Drilling Operations

Session Managers: Ian Pollard, Fairfield Energy; Kathryn Breitsprecher, Baker Hughes

This session will focus on how to take human factors and lessons learned from previous sessions into the workplace. The purpose is to create tangible and workable strategies of how to introduce and implement human factors into the workplace by addressing common barriers and how to overcome them. Without practical implementation of human factors,. change cannot be achieved. The session will consist of round-table and panel discussions centering on the first steps toward traction on human factors implementation, how to create awareness, and how to drive change and improvements.