Web Events

Human Error: Why We Make Mistakes At Work

Join the 17 June web event as Andrew Dingee and Trey Shaffer discuss the root of human behavior and errors in the workplace. This webinar will cover the levels of performance behaviors and review a case study from an US airline accident. The presentation discusses a number of studies that draws upon a growing understanding of how skilled experts are driven by moment to moment task demands, the availability of information, and social/organizational factors and ultimately they continued the plan even when the environment alerted them that another course of action should’ve been sought.
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