Optimising Reliability, Risk and Compliance Through Human Factors Leadership

Completions Drilling Health, Safety, Security, and Social Responsibility Management & Information Production and Operations

Course Description

Safety Leadership focuses on the ‘Human Factors’ (HF) which complement technical training to optimize reliability, safety, compliance, efficiency and risks within a team-based environment. The IOGP laid down the HF skills and competencies required, and they form the basis for specialized O&G HF training's delivered by Mission Performance. This 1-Day course reviews the key Human Factors but then also reviews what can be done to accelerate and scale operational roll-out for optimum and sustained impact, including integration with existing safety processes and (reporting) systems, refreshers, assessments, measurements as well as the role of leadership and culture.

Topics to be defined and discussed:

  • Threat & error management and accident chains
  • Situational Awareness
  • Leadership and culture
  • Briefing and debriefing skills and feedback
  • Communication and collaboration
  • Decision making ‘under pressure’
  • Stress and fatigue management
  • ‘Smarter’ use of standard operating procedures

Learning Level


Course Length

1 Day

Why Attend

Human errors account for nearly 75% of all incidents, accidents and near misses in the O&G industry worldwide. Most of these are avoidable. We typically develop and deploy many systems and processes to reduce risks and improve safety, but most organizations either overlook the role of the human in terms of criticality to safety or don’t quite know which ‘human factors’ mostly affect risk, safety and compliance or what to practically do to optimize them in an O&G environment. This course equips delegates with an understanding of how to achieve a further step change in safety through proactively using and optimizing the ‘human side’ of their operations.

Who Attends

Human Factors affect everyone involved in O&G operations and will therefore benefit all those with a role and responsibility in safe and compliant operations:

  • Well site operators, team leaders, drillers
  • Field engineers
  • Supervisors
  • Superintendents
  • Managers
  • Offshore operations teams and managers

The course focuses on Upstream Operations, but the principles of HF are relevant to and can be equally applied to Mid- and Downstream as well.


0.8 CEUs (Continuing Education Units) are awarded for this 1-day course.

Cancellation Policy

All cancellations must be received no later than 14 days prior to the course start date. Cancellations made after the 14-day window will not be refunded.  Refunds will not be given due to no show situations.

Training sessions attached to SPE conferences and workshops follow the cancellation policies stated on the event information page.  Please check that page for specific cancellation information.

SPE reserves the right to cancel or re-schedule courses at will.  Notification of changes will be made as quickly as possible; please keep this in mind when arranging travel, as SPE is not responsible for any fees charged for cancelling or changing travel arrangements.

We reserve the right to substitute course instructors as necessary.

Full regional cancellation policies can be found at the Cancellation Policy page within the SPE Training Course Catalog.


Don Evans is a former Royal Air Force Wing Commander and fast jet aviator, with over 20 years’ experience leading a wide range of complex and demanding operations in hostile conditions within an international context. He was a qualified instructor on several aircraft types and was responsible for leadership training. Don is a Civil Aviation Authority qualified Crew Resource Management (‘Human Factors’) Trainer with extensive experience in this area across several industries with a focus on Oil & Gas. 

Don is Head of Human Factors at Mission Performance, a global leadership consultancy, specialising in O&G with over 20 years’ experience. Don has led the design and implementation of the Well Operations Crew Resource Management & Human Factors programme. He has worked to introduce a series of trainings for Drillers, Engineers and Well Site leaders, delivering multiple courses across the world. Mentoring and coaching people to achieve their full potential as leaders and team members in a dynamic environment is Don's principal focus. He believes that effective leadership begins with demonstrating behaviors, standards and values to both your direct reports and entire team every day. These qualities — added to a clear purpose, consistent mentoring, and a determination to transform complexity into simplicity — form the basis for a high-performance environment.

Before joining Mission, Don held senior positions in a multinational telecoms company. He was responsible for the operational delivery of 2000 field engineers, as well as the training of several hundred apprentices. He implemented the honesty, rigour and accountability based on the ‘Just Culture’ of military aviation across his 120 strong management team, which led to a step change in safety, efficiency and employee engagement throughout his workforce. A keen sportsman, Don also represented the RAF and Great Britain at Bobsleigh before common sense combined with a few injuries led to him hanging up his ice spikes. During 9 years of competition, he competed for GB in international races as a 4-man and 2-man driver on over 30 occasions against the major Alpine nations.