Optimizing Reliability, Risk and Compliance Through Human Factors Leadership - A Masterclass

Disciplines: Completions | Drilling | Health, Safety, Environment, and Sustainability | Management | Production and Operations

Course Description

Safety Leadership focuses on the ‘Human Factors’ (HF) which complement technical training to optimize reliability, safety, compliance, efficiency and risks within a team-based environment. The IOGP laid down the HF skills and competencies required, and they form the basis for specialized O&G HF training's delivered by Mission Performance. This 1-Day course reviews the key Human Factors but then also reviews what can be done to accelerate and scale operational roll-out for optimum and sustained impact, including integration with existing safety processes and (reporting) systems, refreshers, assessments, measurements as well as the role of leadership and culture.


  • Threat & error management and accident chains
  • Situational Awareness
  • Leadership and culture
  • Briefing and debriefing skills and feedback
  • Communication and collaboration
  • Decision making ‘under pressure’
  • Stress and fatigue management
  • ‘Smarter’ use of standard operating procedures

Learning Level


Course Length

This course is a 1-day Masterclass

Why Attend

Human errors account for nearly 75% of all incidents, accidents and near misses in the O&G industry worldwide. Most of these are avoidable. We typically develop and deploy many systems and processes to reduce risks and improve safety, but most organizations either overlook the role of the human in terms of criticality to safety or don’t quite know which ‘human factors’ mostly affect risk, safety and compliance or what to practically do to optimize them in an O&G environment. This course equips delegates with an understanding of how to achieve a further step change in safety through proactively using and optimizing the ‘human side’ of their operations.

Who Attends

Human Factors affect everyone involved in O&G operations and will therefore benefit all those with a role and responsibility in safe and compliant operations: 

  • Well site operators, team leaders, drillers
  • Field engineers
  • Supervisors
  • Superintendents
  • Managers
  • Offshore operations teams and managers

The course focuses on Upstream Operations, but the principles of HF are relevant to and can be equally applied to Mid- and Downstream as well.


0.8 CEUs (Continuing Education Units) are offered for this 1 Day course

Additional Resources

There is an additional course offered which can be 1-4 days in length: Optimizing Reliability, Risk and Compliance Through Human Factors Leadership

Cancellation Policy

All cancellations must be received no later than 14 days prior to the course start date. Cancellations made after the 14-day window will not be refunded. Refunds will not be given due to no show situations.

Training sessions attached to SPE conferences and workshops follow the cancellation policies stated on the event information page. Please check that page for specific cancellation information.

SPE reserves the right to cancel or re-schedule courses at will. Notification of changes will be made as quickly as possible; please keep this in mind when arranging travel, as SPE is not responsible for any fees charged for cancelling or changing travel arrangements.

We reserve the right to substitute course instructors as necessary.


Don Evans, a former Royal Air Force Wing Commander and fast jet aviator, has over 20 years’ experience leading a wide range of complex and demanding operations in hostile conditions within an international context. He was a qualified instructor on several aircraft types and was responsible for leadership training. Don is a Civil Aviation Authority qualified Crew Resource Management (‘Human Factors’) Trainer with extensive experience in this area across several industries with a focus on Oil & Gas.

Don is Head of Human Factors at Mission Performance, a global leadership consultancy, specialising in O&G with over 20 years’ experience. Don has led the design and implementation of the Well Operations Crew Resource Management & Human Factors programme. He has worked to introduce a series of trainings for Drillers, Engineers and Well Site leaders, delivering multiple courses across the world. Mentoring and coaching people to achieve their full potential as leaders and team members in a dynamic environment is Don's principal focus. He believes that effective leadership begins with demonstrating behaviors, standards and values to both your direct reports and entire team every day. These qualities — added to a clear purpose, consistent mentoring, and a determination to transform complexity into simplicity — form the basis for a high-performance environment.

Before joining Mission, Don held senior positions in a multinational telecoms company. He was responsible for the operational delivery of 2000 field engineers, as well as the training of several hundred apprentices. He implemented the honesty, rigour and accountability based on the ‘Just Culture’ of military aviation across his 120 strong management team, which led to a step change in safety, efficiency and employee engagement throughout his workforce. A keen sportsman, Don also represented the RAF and Great Britain at Bobsleigh before common sense combined with a few injuries led to him hanging up his ice spikes. During 9 years of competition, he competed for GB in international races as a 4-man and 2-man driver on over 30 occasions against the major Alpine nations.

None Ross Preston, MC is a seasoned facilitator and coach, working in commercial, not for profit, and government sectors. He is passionate about teams and leaders, and through his experience has developed his perspectives of leadership beyond competencies to view leadership as a way of thinking and being; truly generating leadership at all levels.

For Ross, leading and being a part of teams began with a love of sport and his formative years in the British Royal Marine Commandos. He was decorated for his courage and outstanding leadership of combat operations in Afghanistan where he sustained serious injuries. Leaving as a Lieutenant Colonel after a dynamic and exciting 18 years, he adapted and developed his skills to meet the demands of a new role as director of operations for a vibrant, fast-moving global disaster relief charity.

In more recent years Ross and his young family moved to Canada, giving him the opportunity to focus fully on leader and team development. This has seen engagements with many clients and organisations all over the world, across all sectors and levels, developing and coaching leaders and teams to increase efficiency, profitability and individual personal happiness. He also took on the role of Partner heading up Mission Performance’s North America office. Mission Performance is a global leadership consultancy, specialising in O&G with over 20 years’ experience. Ross has delivered various trainings for Mission’s O&G clients worldwide. He is a qualified CRM (HF) Instructor.

Ross views leading and being part of a team as both an honour and a responsibility. However, it should not be onerous; we all seek to excel at what we enjoy and, although a serious business, leadership need not be sombre or grave. The strength of the Royal Marines’ ethos is legendary with a philosophy closely aligned to Ross’ beliefs. The Commando Qualities of Courage, Determination, Unselfishness and Cheerfulness in the Face of Adversity have consistently proven their worth. Ross has seen them carry the day in some exceptionally demanding circumstances.

Other courses by these instructors

Oil and Gas Well Operators Crew Resource Management (WOCRM)
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Disciplines: Completions | Drilling | Health, Safety, Environment, and Sustainability | Management | Projects, Facilities and Construction

Optimizing Reliability, Risk and Compliance Through Human Factors Leadership
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Human factors training provides the cognitive and personal resource skills to complement specific technical training within a team based environment, leading to safer and more efficient task performance. This course is for anyone who works within a dyn...

Disciplines: Management